After receiving the acceptance notification from TOKYO2020 Organizers that I got selected as part of its volunteer organization for TOKYO2020 Olympics, they sent their notification about the Field Cast General Training - Elearning course materials. All the training materials were written both in English and Japanese. On May 13, 2020, they announced the postponement of the Olympic and Paralympic Games. With regard to the schedule for Role Specific Training and the timing of Uniform /Accreditation card pick up, which was originally scheduled to begin in April of 2020, they shared another schedule, I believe this decision was made due to the COVID-19 pandemic.
On December 12, 2020, after a whole year of e-learning courses, I was informed with the roles and venues from which I will be participating. I was assigned as a Team Leader for two departments: Event Services (EVS) Team and Venue Management (VEM)/Venue Communication Center (VCC). Under the EVS training, the topics they tackled were about the mission of EVS, EVS Specific activities, EVS Field Rules, What kinds of job responsibilities EVS entails, counter measures against COVID-19, The History and Significance of the Olympic and Paralympic Games and also Diversity and Inclusion. Under the VEM/VCC training, the main goals are to learn the basic information about the competition venues such as the traffic perimeter, vehicle screening area, vehicle access and/or parking permits pedestrian screening area, etc., to understand the role of VEM which is categorized under client service, venue and infrastructure, commerce, governance, tournament service, convention products and service.
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